Torres del Paine
Truly the best experience I've had in Patagonia, and this is my fourth time visiting. The hotel is truly top-notch, and the customer service is of a high standard, from the person who greets you at the airport to the person who bids you farewell at the end of your stay.View more
Spectacular! The service, the facilities, the food, the drinks, the excursions... everything!! The view of the mountain range from the room is truly a luxury. They truly made us enjoy our vacation. Thank you so much!!View more
Spectacular property and out of this world views. Marisol the Manager of the property is always a step ahead and we loved the attention to detail and care. Alejandro our primary Excursion Organizer understood exactly what we wanted to see and what would best suit our abilities. We had a corner room #12 and had views of Torres del Paine and Salto Chico waterfall. Loved the staff in the dining room. Entire trip was pure perfection.View more
Absolutely stunning location, great food and wine, we found the staff to all be extremely helpful and friendly, really liked the guided walks as there were so many options to choose from and we found the guides to be very professional and knowledgeable.View more
Explora should be a must visit for those who love adventure. Trekking Guides are well informed, friendly and speak great English. Especially Daniel who is a wonderful guide and also a great human being. We were able to get vegetarian and Vegan food by talking to Marisol and Manuel the head of Food beforehand. Please do so. Finally the service is excellent and they make you feel at home especially Catalina in the restaurant. A must visit for those with time and wanting to connect with nature, strongly suggest the horseback riding for beginners it is very beautiful.
My husband and I spent 4 nights at Explora in Torres del Paine. (…) It's very far south and a challenge to get there - but so so worth it. We loved it and recommend it very highly.
The hotel itself is beautiful - sitting in the middle of the National park there are incredible views out of every window - including our bedroom. The interior is warm and yet with a very clean design. The bartenders make fantastic cocktails which matters a lot to those it matters a lot to (aka us) - and it certainly wasn't expected.
The guides are wonderful. Friendly and full of information - earnest about what they are doing. The rest of the staff is warm and also friendly. And then the whole place feels very communal - everyone talking about their hikes and where they were before Explora and where they are going after - you walk with different people and by the end of your stay, know 50% or more of the people who are there.
It's very special. I loved it - I miss it already
Explora is world-class! A perfect experience for me and my son (guys' hiking trip) over the Christmas week. Highlights: amazing location and views; beautiful and relaxing facility; all-inclusive so you can focus only on having fun; hiking and interacting with interesting people (who would go that far if they were not interesting!); staff dedicated to making the experience the best possible; artful and delicious food and great variety; a range of hiking levels all over the park; high quality horse riding. Want a good sleep? Hike all day, have a beautiful meal and local wines (or maybe a pisco sour from the excellent bartender), chat with new friends from South Africa, then hit a great matress. Repeat the next day after an early sunrise, maybe with a rainbow. We had only a little rain, but expect lots of wind. Dress is backpackers casual; we brought too much "stuff".View more
So the truth is I'm a frequent adventure traveler and have been to many remote and exotic places. More often than not I'm pissy and a curmudgeon about the shortcomings of places I experience. But nay, surely not this time (...) WOW. OK, it is situated in one of the remote and most beautiful places on earth. Far too windy to fly in. No airport within over a 100 miles. So the "van" trek is 2 plus hours from Puerto Natales over gravel and dirt roads, but comfortable. If you leave from Punta Arenas the van ride is 5 hours, but even then the scenery is magnificent and Explora even has a rustic cafe stop half way that is very enjoyable. What makes Explora so remarkable is their great attention to detail. From the moment they pick you up to the moment they leave you at an airport of ship, every conceivable need you might have has been thought of and addressed by Explora before you get there. The quality of staff blew me away. (...) There are many different hikes, trails, activities including horseback rides. We did everything. All day, every day. Every guide was personable, knowledgeable and made our time most enjoyable. The resort itself is very well designed and immaculately maintained. Our room and its service was meticulous. The view from our room of the Torres del Paine peaks was breathtaking. And even more pleasantly surprising is that when Explora says your stay is all-inclusive, it really is. The food is absolutely 4 star, the wines excellent, the trail meals super and there are no nickle and dime charges for anything. All in all a really surprising and excellent experience. Kudos to whomever has put such attention to detail and a loving hand on a spectacular place.View more
The best thing about the Hotel is the friendly and attentive staff, always with a smile, very personalized. The guides are super well-prepared. They give good advice on which expedition to go on according to tastes and abilities. The place and the food were amazing
A great experience, an excellent place. The guides are top notch and the food is spectacular. Recommended 100%. A very nice place to go in the winter, with luxurious views. A totally recommendable experience!View more