Explora provides travelers with trekking poles, helmets and riding gaiters for horseback rides and give them a bottle of water.
Required for all activities:
- A hat for the sun
- Fleece/wool/windproof hat
- 1st layer: T-shirts and thermal underwear
- 2nd layer: Fleece
- 3rd layer: Down jacket
- 4th layer: Waterproof jacket and trousers
- Long- and short sleeve t-shirts
- Hiking trousers and shorts.
- Hiking shoes
- Hiking socks (long)
- Thin gloves
- Windproof gloves
- Waterproof leggings
- Sunglasses
- Buff or protective neckwear
- Sunscreen
- Small backpack (25 liters)
Optional for all activities:
- Swimsuit
- Sandals
- Camel back
Located in the so called Wet Andes –a climatic and glaciological sub region of the Andes mountain range– this part of Patagonia is mostly lush green, with a volatile climate that can spin all four seasons into a single day. This volatility translates in flora as varied as the climate itself, including dense forests, Patagonian steppe, mountainous scrubland and Andean desert. Likewise, the glaciers of the Wet Andes are far more stable than those of the Dry Andes due to summer precipitations, low thermal oscillations and overall high moisture.
Please note that due to our remote locations, Wi-Fi access in rooms and common areas may vary in reliability.
The voltage in Torres del Paine is 220V.
Tips are voluntary. If you wish to leave any, you can do so at the hotel reception at the end of your stay. It will be distributed among all those who contributed to making your trip a unique experience. We suggest leaving USD 100 per day per room.
What emergency medical services are available?
All of our guides are Wilderness First Response (WFR) certified, guaranteeing that they have the necessary knowledge and abilities to aid people in remote locations.
In the Park administration, 15 minutes from the hotel, there is a paramedic stationed year round.
For more serious situations there is a hospital in Puerto Natales, 1.5 hours from the hotel, as well as the Clínica Magallanes in Punta Arenas, which is 5 hours from the hotel.
Contact us if you have any questions.
How can my relatives contact me in case of emergency?
Telephones (56 2) 3952580, (56 2) 3952581, (56 2) 3952582, fax (56 2) 3952584, or by email recpatagonia@explora.com.
Is there cell phone service?
Neither the hotel nor the surrounding areas have cell phone signal.
How many nights do you recommend staying at Explora?
We recommend a minimum of five nights to have an exploration experience that allows you to deeply discover Patagonia, although we are sure that when discovering the wonders of Torres del Paine National Park, you will feel like you needed more time. Six nights are a good alternative to achieve a more comprehensive knowledge of the area.
Can I change the type of my bed in my room?
At the time of booking you must select a room with either a king size bed or two double beds. Being in the lodge, if you require, you may change your bed, subject to availability.
