FAQ

FREQUENTLY ASKED QUESTIONS

1. WHAT MEDICAL SERVICES ARE AVAILABLE?

The hotel’s neighboring town of Urquillos is small and there are no emergency services.  The next town, Urubamba, located a few kilometers from Urquillos has emergency services at the Social Security Hospital and two additional medical centers that are local branches of medical clinics from Cusco, ( PARDO Clinic and CIMA Clinic). Severe cases are sent to Lima.

All our expert guides have the Wilderness First Responder (WFR) certification and therefore, have all the knowledge and skills to help people in remote places.

 

2. DO ROOMS HAVE AIR CONDITIONING?

AC is not necessary. The temperatures in Valle Sagrado range between 9°C and 22°. In addition to this, the hotel’s architecture is designed to maximize ventilation and the use of natural air currents.

3. WHAT TYPE OF VEHICLE IS USED TO MOVE AT EXPLORA?

Van like trucks, spacious and comfortable, with capacity for 10 people.

4. WHAT TIME DO TRANSPORT SERVICES OPERATE BETWEEN CUSCO AIRPORT AND EXPLORA VALLE SAGRADO?

Transportation between Cusco airport and explora Valle Sagrado, back and forth, is custom planned to work according to the flight hours of each passenger.

 

5. IS THERE A MOBILE PHONE SIGNAL IN EXPLORA VALLE SAGRADO?

Yes there is, both in our hotel as well as in Urubamba.  There is good connection for all types of mobile phones.

 

6. WHAT ARE THE HOTEL’S COORDINATES?

 

13º20’30.355″S 72º2’52.0343″W

7. WHEN TO TRAVEL TO PERU?

The altitude of Cusco and its proximity to the equator explain a wide variety of climates featuring two seasons, each with very different appeals.

The sun shines abundantly during the driest season, from April to October, with occasional night frosts. During those months, the Andean pampa turns yellow and ochre. Average temperatures range between 41°F and 68°F (5° C and 20° C) and can even drop to 32° F(0° C) at night.

Between November and March, in turn, the Valley dresses in green and the weather is subtropical. During this season, temperatures can range between 44,6 °F and 69,8°F (7° and 21° C).

8. HOW CAN I ARRANGE THE EXPLORATION TO MACHU PICCHU?

Based on your interests, you can choose between two options to visit Machu Picchu. The first option takes place on Mondays, Wednesdays, Fridays and Sundays and considers a trek of 1.5 km (0.9 miles) to the Sun Gate or Inti Punku, from where the sanctuary’s greatness can be appreciated. On Tuesdays, Thursdays and Saturdays, the exploration does not include the trek to Inti Punku. Both options consider a guided tour of approximately three hours among Machu Picchu’s most characteristic archaeological remains.

Once you have decided, it is important to coordinate the exploration to Machu Picchu with our reservation team in order to buy the train ticket to Aguas Calientes and the entrance fee to the citadel, which has limited daily spaces. During the high season, we suggest that you coordinate this exploration with at least 50 days in advance.